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Terms and Conditions

Terms of Service
Welcome to DigiExplorer Branding Solution, your trusted digital marketing agency and content production house. By accessing and using our website or services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. If you do not agree with any part of these terms, you should not use our website or services.

1. Definitions

  • “Company,” “We,” “Us,” or “Our” refers to DigiExplorer Branding Solutions.
  • “Client,” “You,” or “Your” refers to the individual or entity using our services.
  • “Services” refers to the digital marketing and content production services provided by us.

2. Acceptance of Terms

By using our website or services, you affirm that you are at least 18 years of age and are fully able and competent to enter into these terms, conditions, obligations, affirmations, representations, and warranties.

3. Services

  • Scope: DigiExplorer Branding Solutions offers a variety of digital marketing and content production services tailored to meet the needs of our clients.
  • Customization: Our services are customized based on the client’s requirements and may include SEO, social media marketing, content creation, graphic design, video production, and other related services.

4. Payment Terms

  • Fees: The fees for our services are as outlined in the invoice or agreement provided to you.
  • Payment Methods: Payments can be made through approved digital channels as outlined on our site.
  • Refund Policy: Please refer to our Refund Policy for detailed information on refunds.

5. Client Responsibilities

  • Information: You agree to provide accurate, current, and complete information necessary for us to provide the services.
  • Content: The client must ensure that all content provided to us does not violate any laws or infringe on any third-party rights.

6. Intellectual Property

  • Ownership: All intellectual property rights in the services we provide, including any content we create or produce for you, remain the exclusive property of DigiExplorer Branding Solutions until full payment is received.

7. Confidentiality

  • Protection: We will not disclose, sell, or transfer your personal information to any third parties without your prior consent unless required by law.
  • Use: We may use your information to improve our services and occasionally for promotional purposes, with your permission.

8. Limitation of Liability

  • No Warranty: We provide our services on an “as is” and “as available” basis without any warranty of any kind, either express or implied.
  • Liability: In no event shall DigiExplorer Branding Solutions be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with our services.

9. Termination

  • Right to Terminate: We reserve the right to terminate your access to our website and services at any time without prior notice if you violate any of these terms.
  • Effect: Upon termination, all rights granted to you under these terms will cease immediately.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which DigiExplorer Branding Solutions operates, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page, and your continued use of our website or services after such changes have been made constitutes acceptance of the new terms.

12. Contact Information

For any questions or concerns regarding these terms and conditions, please contact us at: Email: support@digiexplorer.com

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.

DigiExplorer Branding Solution Refund Policy Statement

At DigiExplorer Branding Solution, we strive to provide our customers with the highest level of service and satisfaction. However, we understand that sometimes circumstances may require a refund. Please review our refund policy below:

Refund Eligibility:

Refunds will only be considered if requested within 48 hours of the payment being made.
Refunds will not be issued if work on the project has already commenced.
Request Process:

To request a refund, please contact our customer service team at support@digiexplorer.com within the 48-hour timeframe.
Include your order number, payment details, and reason for the refund request.
Review and Approval:

All refund requests will be reviewed by our management team.
If your refund request is approved, it will be processed within 7-10 business days.
Non-Refundable Situations:

Requests made after the 48-hour period.
If our team has already started working on your project.
We appreciate your understanding and cooperation in ensuring a transparent and fair process for all our clients.

For further questions or assistance, please do not hesitate to contact us at support@digiexplorer.com.